What if I don't have a PayPal account?
It's easy to sign up. Just go to https://www.paypal.com for more information or to get started. If you live in the UK. or elsewhere outside the US, be sure to click the 'non-US sign up' link at the top of the registration page.

I've never used eBay before. How do I start?
eBay has lots of information to help you successfully buy and sell online. Whether you're just getting started or looking for more advanced tips, eBay Explained has all your answers.

Are scheduled listings included in the promotion?
Yes, previously scheduled listings that go live on 12 June 2003 are eligible for insertion fee credits as long as they are listed and paid for with PayPal. Scheduled listings that are submitted but not scheduled to go live on 12 June 2003 will NOT be eligible for credit.

Can I participate in both the Free Listing Day promotion and the Switch/Solo promotion?
Yes, but your PayPal transaction fees will be credited only once. If you fulfil the Switch/Solo promotion requirements (see www.ebay.co.uk/paypal), your PayPal account will not be charged the standard transaction fees. PayPal will not credit your account again for this transaction in the Free Listing Day refund process.

What if I ask to be paid with PayPal, but my buyer doesn't have a PayPal account?
Your buyer may sign up for a PayPal account at any time, even once the listing has closed. However, if the buyer doesn't complete payment with PayPal by 11 July 2003 11:59:59 pm BST, all standard fees are applicable.

What if I ask to be paid with PayPal, but my buyer chooses an alternative payment method?
If your buyer does not pay for your Free Listing Day item with PayPal, standard eBay and PayPal fees apply.

What if the PayPal payment has been started, but not completed, by the 11 July 2003 deadline?
Pending, cancelled or uncleared payments that are not completed within the promotion period are not eligible. To be properly credited, please ensure that the eBay Item Number appears in your PayPal payment (for most transactions, this is automatically included).

Which fees are credited if I list an item in two categories and get paid with PayPal?
If you list the same item in two categories and receive payment through PayPal by 11 July 2003 11:59:59 pm BST, you will receive both insertion fee credits for listing in two categories.

Are all categories included in this promotion?
Yes, all categories are included. However, transactions with a closing price above £1,000 are not eligible.

Are eBay Shops listings included in the promotion?
Yes, eBay Shops listings are included.

Are multiple item listings included?
Yes, as long as the promotion terms are satisfied, you will receive credit for your eligible multiple item transactions.

Will I receive insertion fee credits if I list with Turbo Lister, Selling Manager, or other bulk listing tools?
Yes, as long as you list and get paid with PayPal, it doesn't matter which tool you use.

Am I eligible for an insertion fee credit if the winning buyer lives outside the UK?
Yes, as long as your buyer completes payment with PayPal by 23:59:59 BST 11 July 2003, you are eligible for an insertion fee credit.

I don't live in the UK. Can I still participate in this promotion?
Yes, as long as you list on eBay.co.uk and satisfy the other promotion terms, you can participate in this promotion.

When will the fees be credited?
Fees will be credited to both your eBay and PayPal accounts by 31 July 2003.

How will the insertion fee credits appear in my eBay account?
The credits will appear on your eBay Account Status page by 31 July 2003, under the credit type 'PayPal Free Listing Day Insertion Fee Credit'.

How will the transaction fee credits appear in my PayPal account?
The credits will appear in your PayPal account by 31 July 2003 as a single lump sum deposit. Receiving fees and cross-border fees for all eligible transactions will be aggregated into one payment under the credit type 'PayPal Balance Adjustment'.

Am I responsible for paying my entire eBay invoice amount prior to receiving my PayPal Free Listing Day insertion fee credits?
Yes. Even though you may be eligible to receive the insertion fee credits, you are still responsible for paying your current eBay invoice amount in full. Failure to do so may result in your account being placed on hold for non-payment. Your Free Listing Day insertion fee credits will be applied to your account by 31 July 2003, and will be reflected in your following eBay invoice.