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Safety Centre

Law Enforcement

eBay Marketplace safety:

As the world’s leading e-commerce company, eBay Inc.’s global portfolio of businesses enables hundreds of millions of people to buy, sell and pay online. eBay Inc established a Global Asset Protection (GAP) team to promote the safe use of its platforms and to collaborate with local, national and international law enforcement in apprehending and prosecuting criminals.

Resources for law enforcement investigations

  • Trading Standards, police officers and agencies already registered on our system, can submit their eBay data requests through a national network of Single Point of Contacts (SPoC) and Regional Intelligence Officers (RIO) that are registered to our Law Enforcement Portal (LEP). To find out who your SPoC is, please contact us.
  • PayPal and eBay data requests coming from English judges or government agencies, without access to LEP, can be submitted through our Law Enforcement eRequest System.
  • For general information, please send us an email. This service is dedicated to law enforcement officers only and inquiries from customers won’t be processed.*
  • Download the eBay and PayPal law enforcement guides.

*Please note we will not respond to official requests if we receive it by email.

Save Time in Your Investigation

The following tips are for law enforcement agencies to assist in your investigation:

  1. Search for active listings using a search string or a specific item number:
    • You can search using a postcode in the options located in the left hand column.
  2. Search by seller ID for all active/completed sales, dating back 30 days.
  3. Feedback Profile reflects comments made by other users regarding prior transactions.
  4. Create your own Favourite Searches
  5. eBay listings remain visible on the site for about 90 days after closing, searchable by the item number.
  6. Download our comprehensive guide on how to use the Advanced Search tool.