Must use Buy It Now and PayPal.
My buyer didn't pay. What do I do now?
STEP 1 Contact your buyer |
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STEP 2 Open a dispute through eBay between 7 and 45 days of transaction date |
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STEP 3 Communicate via Dispute console Close dispute within 60 days of transaction date |
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Contact Your Buyer The first thing to do if you haven't been paid for an item you sold is to contact the buyer with a polite email or phone call. A polite email reminder is often all that's needed to get the buyer to pay. Sometimes buyers pay sellers later than they intended, due to unforeseen circumstances like illness or the loss of a purse. If your buyer still doesn't pay, despite your reminders, eBay provides an online process for the buyer and seller to communicate with each other to try and resolve the situation. |
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