Must use Buy It Now and PayPal.
My buyer didn't pay. What do I do now?
STEP 1 Contact your buyer |
 |
STEP 2 Open a dispute through eBay between 7 and 45 days of transaction date |
|
STEP 3 Communicate via Dispute console Close dispute within 60 days of transaction date |
|
 |
|
Option A
Open a dispute via eBay's Dispute Console
|
Open a dispute via eBay's Dispute Console As the seller, you can report an Unpaid Item up to 45 days after the transaction date. (The transaction date is the day an auction-style listing ended or the day you buyer bought an item using Buy It Now.) Normally you have to wait until at least 7 days after the transaction date to open a dispute. However, you can open a dispute straight away if:
If your buyer is no longer a registered user, you'll receive a Final Value Fee credit. |
|||||||||||
|
Option B
Open dispute through mutual withdrawal
|
Open dispute through mutual withdrawal If you and the buyer both wish to withdraw from the transaction, you should open a dispute and choose the "Mutual Withdrawal" option. As long as the buyer does not respond to disagree with the mutual withdrawal, you'll be able to get a Final Value Fee credit. |
|||||||||||
