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Brush up your skills
Now you're up and running, the best thing you can do is keep selling. The more you trade on eBay, the more you will get the hang of what works and what doesn't.

First, make sure you get the hang of:

The Basics
  1. Perfect your title
    Attract more buyers by writing a title that is descriptive and uses keywords that are relevant to the item you are selling. This will make your listing stand out to buyers, as they browse the site, and will ensure it is always found when buyers search for similar items.

  2. Low starting prices attract more buyers
    Many sellers start their item at £0.99 (€0.99), with no reserve, and experience great results. While this may seem nerve-wracking at first, low starting prices attract more buyers as they get more excited about the potential of bagging a bargain!

  3. Create an ideal listing and include photographs
    Be honest about the condition of your item, and if it has flaws or damage, say so - or even better, show them in a photograph. People like to know what they're buying. The more information buyers have, the more likely they are to bid.

  4. Let PayPal make payments worriless
    Buyers feel reassured when they can use PayPal as a payment method - the quickest, easiest, safest and most efficient one. Find out more

  5. Track your listings in My eBay and check My Messages regularly so you pick up any questions from potential buyers.

  6. Calculate Postage & Packaging first (UK users | IE users)
    Buyers like to know the full cost of their item up-front, so make sure you get it right - don't overcharge and don't leave yourself out of pocket. So, once you've got the basics down, you can start really working on your selling skills and making the most out of every item.


Go to the Top of the Class
Getting Ready to Sell

Listing Your Item
  • Go beyond the basics and create an ideal listing.
  • Make sure you stick to the rules and don't list something you shouldn't.
  • Offer insurance or a tracked postal service, particularly for expensive items. Buyers can then choose whether or not they pay for these extra services.
  • Make it clear when you list an item how long it will be before you are able to dispatch the item.


Delight Buyers! Offer Great Customer Service
  • Always answer buyer inquiries quickly and completely. When you answer via My Messages, it is a good idea to tick the box that allows these to be posted on the listing, that way you avoid answering duplicate questions.
  • Pack your items well and post within the time you committed to.
  • Leave honest and fair feedback for your buyers. Feedback is at the heart of the eBay community. Leaving timely feedback for your buyers will encourage them to do the same. This is extremely important, as it is the way buyers will assess your reputation as a seller.
  • In the unlikely event that you or your buyer experiences problems with the transaction, keep communicating - this is often the quickest and easiest way to resolve disputes, particularly those that arise from misunderstandings.
  • If you still need support, you can use the eBay dispute process. Find out more
  • If you still have questions, visit our Help Centre - you get there by clicking the Help button at the top of every eBay page. Once in the Help centre, you can search for the information you need.
Start Selling Now


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