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Seller Update
Service Standards
Important news for sellers from September
You’ll be aware of the continuing changes and improvements at eBay to ensure businesses can grow and be profitable
The last release for 2009 will focus on the evolution of service standards plus making selling easier and more efficient.
These changes will go online from the 22nd September, giving you time to get your business ready.
Stepping up service standards
- New way to look at DSRs
- New minimum standards for all sellers
- Introducing the eBay Top-rated status
- New Best Match
- Discontinuing features
Easier & More Profitable Selling
- Unpaid items: Faster resolution
- New dispute resolution
- Enhanced My Messages and post-transaction emails
- P&P updates: post-to locations and tracking
- Faster ways to edit listings
Policy updates & other changes
- Free P&P extended to all media categories
- Update to ticket listings
- No optional buyer insurance
- Category changes
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