Displaying search results grouped by product will help simplify the internet shopping experience. Buyers will be able to find products more quickly, including the best deals from sellers who provide excellent service. These changes are in line with other eCommerce platforms and consistent with the online expectations of buyers.
From 20 September, this new product-based shopping experience will require sellers, listing in the MP3 Players and GPS Systems sub-categories, to list with a matching product (if available) from the eBay catalogue.
By listing with a product, sellers can save time by being able to add pre-filled product information and stock photos. Learn more about using product information from our catalogue
Listing with the catalogue is fast and easy
To optimise listings:
Making it easier for buyers to find, research and buy
In order to make a faster purchasing decision, online buyers expect to be able to find the product they want easily, including the best deals available from sellers who offer excellent service.
Product-based search results
That's why from the end of September 2010, rather than a list of individual items, all search results containing listings from MP3 Players and GPS Systems will be grouped by products, with a summary of the number of listings available and discounts being offered (in comparison with the Recommended Retail Price or RRP).
Example: Search results grouped by products, highlighting number of listings and discounts offered in comparison with the RRP.
Listings without matching products will continue to appear on search results as they do today.
Product pages highlight key information and the best deals
When buyers click on a product on the search results pages, they will go to a product page where they'll see everything that will help them buy sooner:
|By when||Take action|
|Now||Actively list or update all listings in the MP3 Players and GPS Systems sub-categories by using a matching product from the eBay catalogue.|
|From 20 September 2010||Review emails from eBay notifying you that your listing has automatically been linked to a product from the catalogue. Check these listings.|
|Now||Review your selling prices to ensure items are competitively priced|
|Now||Review our Seller Checklist|
1. Which categories are affected by this change?
2. Why am I required to list with the catalogue in these 2 sub-categories?
In order to deliver this new, faster shopping experience for buyers, listings must include consistent product information drawn from the eBay catalogue.
3. How can I identify the listings I need to update?
eBay will screen existing listings (including Good ‘Til Cancelled) and link them to the relevant products in the catalogue before the 20 September deadline. Sellers will be notified when this happens, and should check their listings to ensure the linking is accurate.
However, a listing that has been automatically linked by eBay will not qualify for the “deals box” or the free Subtitle or Supersize image promotion. To qualify, sellers must revise or relist with a product from the catalogue.
After 20 September 2010, sellers in MP3 Players and GPS Systems must actively list with a product from the eBay catalogue whenever there is a matching product.
4. What happens if I don’t list with a product from the eBay catalogue even though a matching product exists?
From 20 September 2010, all items in MP3 Players and GPS systems must be listed, or relisted with a product from the eBay catalogue if there's a corresponding match. Listings that don’t follow this policy won’t qualify for the "deals box" or the free Subtitle and Supersize image promotion.
In addition, sellers who repeatedly breach this policy may be subject to a range of actions including listing removal, limits of buying and selling privileges.
5. What happens if a new product is added to the catalogue after my item is listed?
As new products are added to the catalogue, eBay will automatically link existing listings in the MP3 Players and GPS Systems sub-categories to these new additions. You will be notified by email, but your listing will not qualify for the “deals box” or free Subtitle and Supersize image promotion until you actively revise or relist with a product from the catalogue.
6. What happens if a matching product doesn’t exist in the catalogue?
Sellers should continue to list as normal. These listings will appear on search results pages along with other listings that have been grouped by product. However, it won’t appear on a product page as it hasn’t been matched to a particular product in the catalogue.
7. Which listings will qualify for the "deals box" at the top of the product page?
To be eligible for the “deals box”, it must meet the following requirements:
8. What should I do if I do not agree with the linking that was done to my listing?
9. The product that matches my item exists in the catalogue, however the product details are incorrect for my listing. What should I do?
If the product details provided by the eBay catalogue are incorrect, you should still list using a matching product from the eBay catalogue, disable the inclusion of product information and clarify the product details in the listing description as usual.
10. Are there editing tools available to help me revise my listings?
You can revise listings in bulk in My eBay, Selling Manager and Selling Manager Pro and Turbo Lister. From September, the new and enhanced bulk edit and relist feature will be able to revise up to 500 listings at once. Learn more about the new bulk edit functionality