BUSINESS SELLER NEWS

Between early June and mid-July, you'll be prompted to opt in to manage your own custom settings for postage, returns and payment information from one central location, rather than specifying the information separately on each of your listings.

These custom settings are called 'business policies' and they'll save you time when creating and updating listings. Business policies can be assigned to multiple listings so, for example, if you choose to change your postage details for certain listings, you can simply update the relevant postage policy and all listings using that policy will automatically update.

Detail

Benefits of business policies

• Save time when creating listings - define policies and reuse them multiple times.
• Manage listings more efficiently - update your postage, returns and payment information in one central location without having to update the information for each listing.
• Make a single change and easily update multiple listings.
• Reduce the possibility of mistakes as you won't need to retype information for multiple listings.
• Flexibility to create different variations of business policies.
• Review and edit your business policies in one central location.

Getting started with business policies

1. When prompted, opt in to using business policies via My eBay.


Note: No active listings will be affected when you opt in to using business policies and you'll always be able to approve which policy is applied to a new listing before it appears on the site.

2. Review the custom set of business policies for postage, returns and payment information automatically created by eBay. These are based on your current active, scheduled and ended listings. We'll automatically assign a default policy for future listings based on your most frequently used information.
3. List using your business policies.

Using business policies to create a listing

When you list an item, your default policies will be pre-selected and you can choose to list using these, choose another existing policy or create new policies as needed.

From early June, when you've opted in to using business policies, you'll also be able to easily select your returns policy using drop-down menus in My eBay.

Managing business policies

From the central business policies location, you'll be able to:

• Create a new policy from scratch.
• Edit your existing business policies.
• Change your default policies.
• Delete a policy if there are no active listings associated with that policy.
• Reassign listings to a different policy.

What you need to do

By mid-July at the latest	Opt in and start using business policies for postage, returns and payment information.

Frequently asked questions