Daily Deals

BUSINESS SELLER NEWS

Spring 2012

In the rapidly changing ecommerce environment buyer's expectations are higher than ever. We're investing to increase buyer loyalty and provide you with a world-class platform to drive your sales. Get ready for the new features launching from April, find out more below.

Main Menu

Overview

Updated fee structure

Improving the buyer experience

Driving service quality

Seller protection and tools

eBay Top-rated seller discounts reduced

For transactions from 1 May 2012, the final value fee discounts for eBay Top-rated sellers will be reduced. All other benefits stay the same, including promotion in Best Match searches.

Promotion in Best Match search is the most significant business benefit of the eBay Top-rated seller programme. This gives eBay Top-rated sellers an average 20% more visibility in search results.*

*Based on eBay.co.uk testing, January 2012.

Detail

The new final value fee discounts for eBay Top-rated sellers

The discounts on final value fees for eBay Top-rated sellers will be reduced.

They'll still vary depending on your PowerSeller level:

PowerSeller level	Current eBay Top-rated seller final value fee discount	New eBay Top-rated seller final value fee discount from 1 May 2012
Bronze	20%	10%
Silver	20%	10%
Gold	25%	15%
Platinum	25%	15%
Titanium	30%	20%

The benefits of eBay Top-rated seller status

An average 20% boost in visibility in Best Match search.*
eBay Top-rated seller badge helps give added confidence to buy from you.
eBay Top-rated sellers now have greater stability. A grace period has been introduced to protect your business from one-off issues that may arise.
Opportunity to appear in the Value Box when listing with a matching product from the eBay catalogue in Technology.
Discounts of up to 20% on final value fees.
Opportunity to buy Featured First.

*Based on eBay.co.uk testing, January 2012.

How to achieve and maintain eBay Top-rated seller status

The eBay Top-rated seller programme rewards sellers who offer the best quality service to their customers. Read tips on improving your detailed seller ratings and how to qualify for eBay Top-rated seller status.

Check your status on your Seller Dashboard.

What you need to do
1 May	The new eBay Top-rated seller discounts apply for transactions from this date.

Frequently asked questions

When will I see the change in my discounts on my invoice?

Your first invoice after 1 May 2012 will show the change in discount that will have been applied to transactions from 1 May.

Which markets are affected by this change?

This change affects eBay.co.uk, eBay.ie, eBay.de, eBay.ch and eBay.at.

Resources

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