 |
What is The Great British Stocking Filler Promotion?
Why do I have to enter my User ID?
I have more than one eBay account. Can I take part in the promotion using all my User IDs from all my eBay accounts?
What if someone else uses my User ID to enter the promotion?
When can I enter?
Are there any entry requirements?
Why do I have to create a Christmas list?
How do I win prizes?
What is the item number and where can I find it?
Do I have to buy or sell an item to enter the Daily Prize Draw?
How many times can I enter the Daily Prize Draw?
How can I win an instant win prize?
How many times can I win?
If I win a prize, when will I receive it?
What if I enter the same item number twice?
When I enter my item number nothing happens. Why?
I can't see parts of the promotion pages?
Why is the entry window not hosted by eBay?
How will I know that the emails I receive about the promotion are genuinely from eBay?
I have a 56k modem. Can I take part in the promotion?
Is The Great British Stocking Filler promotion enabled for the visually impaired?
Why doesn't this promotion include buying from and listing on eBay.ie?
What happened to the eBay Treasure House format?
When do I enter the Item number? Do I have to wait until I have paid for the item?
Which categories are relevant to the Daily Prize Draw?
If I buy an item from another eBay site, can I still use that item number to enter the Daily Prize Draw?
Can I enter the item number of my successful purchase at any time within the promotional period?
Am I eligible to enter the Daily Prize Draw if I just bid on an item within the promotional period?
If I buy an item from an eBay Shop, can I enter the promotion?
Why do I have to pay with PayPal?
Is the promotion open to all eBay members worldwide?
If something goes wrong with my transaction, such as the seller does not send the item or leaves a neutral or negative feedback for me, will I still be eligible?
Does the seller I'm buying from have to be based in the UK in order for me to be eligible to enter the promotion?
I've received a second chance offer; if I buy the item can I still enter the promotion?
I bid on and won an item to enter the promotion, but I don't actually want it. What should I do?
When should I enter the item number?
Which listing formats are eligible?
What if the item I listed doesn't sell within the promotional period?
Can I revise my listing in order to take part in the Daily Prize Draw?
If I list an item on another eBay site, can I still use that item number to enter the Daily Prize Draw?
How many times can I enter the Daily Prize Draw by selling an item?
Are my eBay Shops listings eligible?
If I re-list an item during the promotional period that did not sell previously, can I enter the Daily Prize Draw?
Do I have to offer PayPal in my listings to enter the Daily Prize Draw? Why?
How can I let buyers know they can enter the Daily Prize Draw if they buy my items?
Will scheduled listings and listings made using seller tools (Turbo Lister, Selling Manager, Selling Manager Pro) be eligible?
As a seller, I'm concerned about buyers bidding on my items just so they can enter the promotion and not complete the transaction. What should I do?
What is The Great British Stocking Filler Promotion?
A fun and festive promotion in which eBay.co.uk community members can share great gift ideas and plan their Christmas present shopping by creating an online Christmas list to share with friends, family and other eBay members. These lists will be included in the overall Great British Stocking Filler list where this season's most sought-after items will be revealed. Participants creating Christmas lists will have the chance to win an instant win prize. Also, buyers and sellers using PayPal between 24th November and 18th December could win a main cash prize by entering their User ID and related item number.
Why do I have to enter my User ID?
We
require you to enter your User ID for identification purposes
so that we know you are an eBay member and we can easily
contact you should you win a prize. Please be assured that
your personal information (password, bank and credit card
details) is protected and not shared with third parties. eBay
will not ask for your password to enter this promotion. Please
help to keep the eBay community safe by reporting spoofs to
spoof@ebay.co.uk or spoof@paypal.co.uk. For further safety
information, please visit our Safety
Centre
.
I have more than one eBay account. Can I take part in the promotion using all my User IDs from all my eBay accounts?
Yes. Members with multiple accounts can take part in the promotion under different User IDs, but to offer a fair chance to all entrants, you will only be eligible to win a maximum of one main cash prize per person (not User ID) and one instant win prize per person (not User ID) throughout the promotional period regardless of how many entries you have made.
What if someone else uses my User ID to enter the promotion?
If another member uses your User ID to enter the promotion, they could help you to win a prize, but will not benefit themselves. Please be assured that your personal details remain protected and you will not need to give your password.
When can I enter?
The competition begins at 00:00:001 GMT on Thursday 24th November and finishes at 23:59:59 GMT on Sunday 18th December 2005.
Are there any entry requirements?
Buyers and sellers need to be registered eBay users resident in the UK and have a PayPal account.
Why do I have to create a Christmas list?
You
can create up to 25 Christmas lists containing 10 items
each of gifts you'd like to buy or receive. Not only can you
share this with friends and family, but your lists will be
included in the overall Great British Stocking Filler list
where this season's most sought-after items will be revealed.
The community's list will be created by adding together eBay
members' lists. You may edit your list at any time. To ensure
that the overall Great British Stocking Filler list is a fair
reflection of what community members are buying, it is not
possible to duplicate items on your lists. See also
eBay's Keyword
Spamming policy
.
How do I win prizes?
There are two ways to win prizes:
- Instant Win Prizes.
Whenever you create or update a Christmas list you will be
eligible to win an instant win prize.
- Daily Prize Draw Prizes.
If you successfully buy or list an item between 24th
November and 18th December and enter the item number on the
promotion page, you'll be eligible to win one of three daily
cash prizes every day between the day when you entered your
item number and the end of the promotion. You may also enter
by the no purchase necessary method (see
below).
What is the item number and where can I find it?
The is the 10-digit number you'll see on the top right-hand side of any View Item page. Every listing has a unique number.
Do I have to buy or sell an item to enter the Daily Prize Draw?
No. In order to enter the Daily Prize Draw via the no purchase necessary route, the entrant must (a) go to the Promotion pages (b) click on the "Click here to enter" button on the "Win Your Christmas Pressies" area, (c) write the text "no purchase" in the "item number" box and (d) click on the "enter" button.
Entrants do not need to make a purchase in order to win an instant win prize.
How many times can I enter the Daily Prize Draw?
Entrants may enter the Daily Prize Draw once for each item they buy and once for each item they list. There a limit of five "buy", five "list" and five "no purchase" entries that entrants can make each day during the Promotional Period.
How can I win an instant win prize?
Entrants will need to create a new Christmas list or amend an existing Christmas list by adding or removing items from it. You are eligible to win an instant win prize the first time you create or change a list on each day during the promotion period. Once any new list or change to an existing list has been saved for the first time that day, entrants will be notified by the eBay Christmas Elf if they have won a prize. Winners will need to follow the on-screen instructions to claim their prize. Entrants do not need to make a purchase in order to win an instant win prize. Entrants will have one chance to win an instant win prize per day.
How many times can I win?
Each buyer or seller can win one Daily Prize Draw prize throughout the promotional period. You must use PayPal to pay for your purchases within 24 hours of the end of the listing or offer PayPal to your buyers in your listings.
Each person who creates or changes a Christmas list may win a maximum of one instant win prize throughout the promotion period.
If I win a prize, when will I receive it?
Daily Prize Draw prizes
There will be daily draws for the Daily Prize Draw prizes. Winners of the Daily Prize Draw will be notified by telephone or email to the telephone number or email address provided to eBay within 10 working days of the draw taking place. The cash prizes will be deposited into each winner's PayPal account within 5 working days of notification.
Instant Win Prizes
Follow the on-screen prompts to claim your instant win prize. Winners of instant win prizes will be contacted by telephone or email to the telephone number or email address provided to eBay within 7 days with further details of how to claim their prize. Winners will receive their instant win prize no later than 28 working days from notification.
What if I enter the same item number twice?
Each combination of User ID and item number will only be a valid entry once during the promotional period. Subsequent entries for the same item number will not be valid.
When I enter my item number nothing happens. Why?
When you enter an item number, we check that you entry complies with our terms and conditions. If you see a message saying that your entry is not valid, please follow the advice given on screen.
Alternatively, your pop-up blockers may be preventing the game window from loading. Check your settings. See here for eBay's Web Browser Recommendations.
I can't see parts of the promotion pages?
Ad blockers may be restricting some eBay content. Check your Firewall settings and see eBay's Web Browser Recommendations.
Why is the entry window not hosted by eBay?
eBay is working with a trusted partner site to provide the best possible experience for your enjoyment. Your personal details will not be shared and you will not be asked for you password or bank details. However, you will need to enter your User ID for identification purposes only.
How will I know that the emails I receive about the promotion are genuinely from eBay?
eBay will send official eBay communication about the promotion to your registered email address. The link to the promotion page will be www.ebay.co.uk/stockingfiller. eBay will never ask you for your password or bank details by email. If you receive an email asking for such details, please help to ensure that the eBay Marketplace remains a safe place to trade by forwarding it to spoof@ebay.co.uk. Please note that to enter the promotion, you'll need to enter your User ID. This is for identification purposes only so that we may easily contact you if you're a winner
I have a 56k modem. Can I take part in the promotion?
The Great British Stocking Filler promotion uses Macromedia Flash. We have endeavoured to keep the page weight low, however, if you're using a 56k modem please be patient as the page may take a little longer to load.
Is The Great British Stocking Filler promotion enabled for the visually impaired?
Unfortunately we are not able to enable
this promotion for the visually impaired as this promotion
uses software which does not support screen reader technology.
eBay works hard to ensure the features on the site are as
simple to understand and use as possible. For more information
on accessing eBay if you are visually impaired, go to: http://pages.ebay.co.uk/access/index.html
Why doesn't this promotion include buying from and listing on eBay.ie?
We know that many sellers based in Ireland also list on eBay.co.uk and have been doing so for a number of years before the eBay.ie site launched in 2005. Go to eBay.ie to check on current promotions especially for members in Ireland.
What happened to the eBay Treasure House format?
We know that Christmas is a busy time for the eBay community, so this time we've created a streamlined interactive promotion that will help you get on with your usual trading activities with the added chance of winning instant win prizes and cash prizes. From previous promotions and competitions we know that our members enjoy being an active part of the eBay community and hope that by creating and sharing your Christmas lists you'll be able to see what the most sought-after items are to help you make informed buying and selling decisions.
When do I enter the Item number? Do I have to wait until I have paid for the item?
In order to be eligible for the Daily Prize Draw prize, you must pay for your item with PayPal within 24 hours of the end of the listing. However the earliest you should enter your item number is after you win the listing or make a Buy it Now purchase but you can enter at any subsequent time during the promotion period. Please remember that your entry will not be valid until you have bought and paid for the item using PayPal.
Which categories are relevant to the Daily Prize Draw?
You can buy from or list in any category you choose, there are no restrictions.
If I buy an item from another eBay site, can I still use that item number to enter the Daily Prize Draw?
No. You must buy the item on eBay.co.uk within the promotional period.
Can I enter the item number of my successful purchase at any time within the promotional period?
Yes. If you buy an item using PayPal between 24 November and 18 December 2005, you may use that item number to enter the Daily Prize Draw at any time within the promotional period. However your item number can only be used for one entry.
Am I eligible to enter the Daily Prize Draw if I just bid on an item within the promotional period?
No. You must successfully complete the transaction and have paid the seller by PayPal successfully within 24 hours of the end of the listing. If you have not completed your transaction and paid the seller, your entry will not be included in the promotion.
If I buy an item from an eBay Shop, can I enter the promotion?
Yes, as long as you use PayPal to complete the transaction within 24 hours of the end of the listing.
Why do I have to pay with PayPal?
This is an entry requirement for the promotion. As winners will receive the Daily Prize Draw prize in their PayPal accounts, we need to ensure you're an existing PayPal user.
PayPal is free for buyers to use and offers buyers and sellers protection should something go wrong. Using PayPal also enables you to make fast and safe payments.
Is the promotion open to all eBay members worldwide?
This promotion is open to UK residents only.
If something goes wrong with my transaction, such as the seller does not send the item or leaves a neutral or negative feedback for me, will I still be eligible?
As long as you have successfully paid for the item with PayPal within 24 hours of the end of the listing you may still use that item number to enter the promotion.
Does the seller I'm buying from have to be based in the UK in order for me to be eligible to enter the promotion?
The seller may be located in a different country, but as long as they list their item on eBay.co.uk and you complete the transaction successfully using PayPal within 24 hours of the end of the listing you can enter.
I've received a second chance offer; if I buy the item can I still enter the promotion?
Yes, as long as you complete the transaction using PayPal within 24 hours of the end of the listing.
I bid on and won an item to enter the promotion, but I don't actually want it. What should I do?
By bidding on an item on eBay at any time, regardless of the promotional period, you are committing to buy the item and will be obliged to complete the transaction should you win it. Please only make serious bids that you fully intend to pay for if you're the winner.
When should I enter the item number?
As soon as you have successfully listed your item on eBay.co.uk and offered PayPal as a payment method, you can use that item number to enter the Daily Prize Draw.
Which listing formats are eligible?
Auction-style, auction-style with Buy It Now or just Buy It Now. Shops Inventory format listings are excluded.
What if the item I listed doesn't sell within the promotional period?
You will still be eligible to enter the item number from your items that do not sell; sellers only have to list items for sale within the promotional period to be eligible for entry.
Can I revise my listing in order to take part in the Daily Prize Draw?
You can update your listing to include PayPal as a payment method so that you and your buyers can enter the promotion as long as it was listed within the promotional period. You can also revise your listing to include graphics provided by eBay informing your buyers about the promotion. Please refer to guidelines on revising your listings.
If I list an item on another eBay site, can I still use that item number to enter the Daily Prize Draw?
No. You must list items on eBay.co.uk only during the promotional period to be eligible to enter.
How many times can I enter the Daily Prize Draw by selling an item?
Sellers may enter up to 5 times per day for each item they list per day.
Are my eBay Shops listings eligible?
As a seller, you cannot enter using item numbers from your shops listings, however, your buyers will be eligible to enter if they purchase items from your shop using PayPal.
If I re-list an item during the promotional period that did not sell previously, can I enter the Daily Prize Draw?
Yes as long as it isn't a Shops Inventory format listing. You may relist items using auction-style, auction-style with Buy It Now or Buy It Now only to qualify for entry to the Daily Prize Draw.
Do I have to offer PayPal in my listings to enter the Daily Prize Draw? Why?
Yes, this is an entry requirement for the Daily Prize Draw. As the prize will be deposited in the winner's PayPal account, we need to ensure you have an existing PayPal account. By offering PayPal to your buyers, you are enabling them to enter the promotion too.
How can I let buyers know they can enter the Daily Prize Draw if they buy my items?
eBay will provide sellers with graphics to add to their listings. There will be prominent graphics from the homepage to let buyers and sellers know about the promotion.
Will scheduled listings and listings made using seller tools (Turbo Lister, Selling Manager, Selling Manager Pro) be eligible?
Scheduled listings and listings made using seller tools will be eligible from the date they are scheduled to start, as long as they start within the promotional period. However you must still enter your item number within the promotion page as described above.
As a seller, I'm concerned about buyers bidding on my items just so they can enter the promotion and not complete the transaction. What should I do?
eBay makes it clear that when buyers bid on items they are making a commitment to purchase and are obliged to complete the transaction. If you have listed items with Buy It Now you can choose to "Require immediate payment" when you list your items with Buy It Now, which ensures the buyer pays before they go through checkout. Communicate with your buyer in all instances. For more advice on what to do if your buyer doesn't complete the transaction go to: http://pages.ebay.co.uk/help/tp/questions/nonpaying-buyer.html
|
| |
Must use Buy It Now and PayPal.