Terms and Conditions
The British Red Cross Turkey-Syria Earthquake Appeal
Terms & Conditions
To support the humanitarian effort on the ground in Türkiye and Syria, we are raising funds for the British Red Cross Turkey-Syria Earthquake Appeal.
There are two ways you can donate to the emergency appeal through eBay for Charity and we will match all funds raised*.
1. By donating via Give at Checkout** when you shop.
2. If you’re selling items on eBay, you can donate between 10-100% of the proceeds to the British Red Cross.
*eBay is matching donations made through Give at Checkout and Community Selling for British Red Cross on eBay.co.uk between 14.02.2023 and 29.03.2023, up to the value of £10,000 per week for 6 weeks.
** When you buy an item on eBay, you can donate £1, £2, £5 or £10 to the British Red Cross through Give at Checkout.
The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949), Scotland (SC037738), Isle of Man (0752), Jersey (430) and Guernsey (CH142).
Frequently Asked Questions
How can I take part?
You can take part in fundraising for the British Red Cross when you buy or sell on eBay.
When you buy an item on eBay, you can donate £1, £2, £5 or £10 to the British Red Cross through Give at Checkout.
You can also sell an item on eBay and donate between 10-100% of the proceeds of your sale to the British Red Cross. When listing an item, click the ‘Donate a portion to charity’ box, select ‘British Red Cross’ from the dropdown and pick your donation percentage before finalising your listing. You can then sell and post your item to your customer as usual, no additional steps are required.
Within a few weeks, and after the buyer has paid, our partners at PayPal Giving Fund will collect your donation via your automatic payment method or you’ll receive an invoice to pay your donations. PayPal Giving Fund will send your donation to your selected charity and will provide you with a donation receipt. eBay will also discount your Final Value Fees equal to the percentage you donated.
What sort of things can I sell?
You can donate part or all of your sale to charity when you sell on eBay. However, there are some limitations on what items or categories can be included in an eBay for Charity listing. For more information, see here.
Is eBay donating to the British Red Cross as part of the campaign?
eBay is matching donations made through Give at Checkout and Community Selling for British Red Cross on eBay.co.uk between 14.02.2023 and 29.03.2023, up to the value of £10,000 per week for 6 weeks.
Between the period of 21st February 2023 to 31st March 2023, British Red Cross will share 50% of the Give at Checkout feature with Comic Relief. eBay will continue to match any monies raised for the British Red Cross during this period.
When do I need to have donated by?
If you are adding a donation via Give at Checkout, ensure the transaction is completed by 29.03.2023.
If you are adding a donation via your sale on eBay (Community Selling), you must have completed your sale by 29.03.2023 for your donation to be matched by eBay, so be mindful of the duration of your auction listing.
What if I want to rescind my donation, cancel my sale or the buyer returns the item?
If you are adding a donation via Give at Checkout, ensure the transaction is completed by 29.03.2023.
It may be possible to rescind your donation via Community Selling. You can learn more about this, and what happens if a buyer doesn’t pay for the item, here.
If you have donated via Give at Checkout, your donation is non-refundable. Under charity law (The Charities Act 2011), charities are not permitted to refund donations, other than in specific circumstances, but we realise that errors sometimes happen, so please contact the British Red Cross supportercare@redcross.org.uk for advice.