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Community Activity

Buyer paid postage as agreed. But I had to buy a label to post the item. How do I get a refund?

Buyer paid postage as agreed. But I had to buy a label to post the item. I have only been paid out by eBay for the sale of the item and not refunded for the post label I had to buy in order to post the item. Why did that happen and how do I get a ref...

despatched icon

I keep pressing the " Marked as dspatched " icon - nothing changes.Received feedback and all completed.Does this affect yor selling standards if not marked as despatched ?

Estimated delivery dates (yes again)

I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...

Resolved! Why is ebay so hard to sell on now

I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...

User avatar by Engager
  • 1159 Views
  • 23 replies
  • 1 kudos

Item verification when selling

I recently listed an item for sale , eBay automatically added item verification o contacted eBay help and support to advise them although I believe item to be genuine it was gifted to me some time ago so I can't 100% gaurantee this , a buyer has now ...

Resolved! Motorcyle Viewing Options

Hi Ebay, I have been an ebay member for many years.Please return all the motorcyle viewing options that has been recently takes away, for example, newest listed, ending soonest, lowest price, highest price, completed listings etc etc, you get the mes...

User avatar by Contributor
  • 78 Views
  • 5 replies
  • 0 kudos

Account at risk

Got a message to say my account is at risk as it's fallen below the eBay standard. I posted an item 1 day after I as supposed to as I was on holiday and got negative feedback. I've sold around 1000 items and get this message. What should I do?

Return postage label is tiny

I have received a return postage label for royal mail but it is far too small. I can't attach an image to this post as it has personal information on but it appears in the top middle of the page of A4, both in preview and when printing. The second pa...

Increased price after offer

Item was on aution with a starting price of £275 plus £11.35 for postage although they said they'd prefer collection. I offered less twice but was declined so I asked if they allow me to buy it now if I paid full price. When I said I'd need it posted...

Collection

I made a sale and the buyer decided to collect the item, he collected it yesterday but the item still shows I have to ship it. What should I do?thanks!

Feedback

Is anyone else having a problem with leaving feedback ? I can't leave any for my recent purchases.

New ebay format or layout

Has anyone any issues with using the advanced search option in the category - cars, motorcycles and vehicles? I used to be able to search for vehicles being sold under auction or best offer format, combined with that, what was nearest to my postcode ...

BUYER SAYING NOT RECEIVED GENUINE ARTICLE

JUST SOLD GENUINE RAYBAN SUNGLASSES WITH LOGO ON LENS. BUYER RECEIVED 12 HOURS AGO AND SAYING THEY DON'T HAVE THE LOGO. SUSPICIOUS. SENT A PICTURE BUT OF COURSE CAN BE PHOTOSHOPPED. IT IS IMPOSSIBLE FOR THE LOGO TO DISAPPEAR. WHAT SHOULD I DO. GUESS ...

Faulty charging

Hi, bought a new phone on eBay last year in August and now, 7 months later the charging is funny, it takes all night on the charger to reach maybe 40,50% battery.I have messaged the seller but no reply.What can I do now?Thank you.

Global Shipping Programme

UK Seller - I decided to add the Global Shipping Programme to a few of my listings to see how it works - but after just one day had a buyer trying to buy from Jersey (Channel Islands) and being asked to pay £32.00 shipping/customs etc - when UK to fr...

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