Delivery & Returns

Choose the best delivery option for you

Sellers always include details of delivery options, estimated delivery date and postage costs within their listings.

You can see the full range of options available on a listing by clicking See details in Postage. You’ll always be shown if an item is available for Click & Collect.

Need to return something?

We hope you love your new purchase. However, if you change your mind, many sellers accept returns.

All business sellers who accept returns give you at least 14 calendar days to let them know if you’d like to return something.

Check out the details of a seller’s returns policy on the detailed item page. This will also tell you who is responsible for paying returns postage costs.

If you receive an item that’s damaged or wasn’t as described in the listing, you’re covered for the purchase price and original postage under the eBay Money Back Guarantee when you pay with PayPal.