Simple Delivery: Free Click & Collect Promotion

Terms and Conditions 

Promotion 

This promotion is free delivery for your buyer valid on Fashion items priced at £20 or less in eligible categories, excluding the Buyer Protection fee, (the “Promotion”) and: 

  • listed between 1 September 2026 and 31 October 2026, or 
  • from 22 September, listed before 31 October 2026; and  
  • sold by 31 October 2026,  

(the “Promotion Period”), for eligible “Click and Collect” delivery services available in Simple Delivery on eBay.co.uk (the “Site”). 

Qualifying participants  

Eligible private sellers who have listed and sold Fashion items via eligible delivery services (as above) available in Simple Delivery within the Promotion Period will be eligible for this Promotion. 

How to redeem this Promotion 

  1. Eligible sellers who meet the qualifying criteria will automatically receive the Promotion benefit during the Promotion Period. No opt-in is required.  
  2. List and sell eligible Fashion items in the Clothes, Shoes & Accessories category within the Promotion Period. 
  3. Ensure that you list with buyer paid postage. 

 The Promotion will be reflected in the delivery price shown to your buyer in the purchase flow and at checkout. 

General 

  1. In using the eligible delivery services, you will be subject to the eBay delivery Terms and Conditions. 
  2. During the Promotion Period, eligible delivery services (see above) available on purchases made via the Site will be free of charge.  
  3. Eligible Fashion items must be listed in the categories set out in “How to redeem this Promotion” and sold with eligible delivery services available in Simple Delivery on the Site within the Promotion Period. 
  4. Any refund or compensation you may be entitled to receive will not include the Promotion value.   
  5. The discount obtained through the Promotion has no cash value, and it cannot be transferred, forwarded or exchanged. You will not be refunded the discount amount for unused labels. 
  6. The discount obtained through this Promotion will not apply to any under declared amounts charged as a result of you under declaring the size or weight of your parcel, or any other types of surcharges. 
  7. The following restrictions and exclusions apply:   

    7.1.  Any listings where the postage service is only local collection.  
    7.2. Items listed or sold before or after the Promotion Period. 
    7.3. Ineligible sellers, delivery services or transactions (see above). 
    7.4. The following items and categories are excluded: non-Fashion items and items listed outside of the categories set out in “How to redeem this Promotion”. 
    7.5. Any listings which have been revised so that they are no longer eligible for the Promotion. 
  8.  Any attempt to manipulate the Promotion will lead to automatic exclusion from participation. 
  9.  If eBay has suspicions or knowledge that any participant has been involved in any fraudulent or illegal activity, this will lead to automatic exclusion from participation. 
  10.  eBay reserves the right to exclude participants who do not comply with these Terms and Conditions (or is acting in a way which contravenes the spirit and intention of these Terms and Conditions). 
  11.  The Promotion is subject to availability.  
  12.  eBay reserves the right to: 

    12.1. suspend, change or cancel the Promotion at any time, in the event of circumstances arising which, in eBay's opinion, make it necessary for it to do so. 
    12.2. add additional terms and conditions for certain parts of this Promotion.   
  13.  The decision of eBay regarding any aspect of this Promotion is final and no correspondence will be entered into. 
  14. Limitation of liability

    14.1. eBay makes no representations or warranties of any kind regarding any product or service provided by any third party in connection with this Promotion. 
    14.2. eBay shall not be liable, in contract or tort (including negligence) or the breach of statutory duty or in any other way, for the loss or damage howsoever arising suffered by the participant resulting directly or indirectly from this Promotion. Nothing in these terms shall limit eBay's liability for death, personal injury or fraud. 
    14.3. eBay will not be responsible for any third party's performance or failure to perform any services related to this Promotion, or for any costs, damages, accident, delay, injury, loss, expense, or inconvenience that may arise in connection with the use of the Promotion, provided that nothing shall limit eBay's liability for death or personal injury caused by its negligence.  
    14.4. eBay does not accept, and is not responsible for, any lost or delayed entries. eBay reminds entrants of the nature and limitations of the Internet and is not responsible for any problems or technical malfunctions of any communications network, online system or computer hardware or software that may affect entry to the Promotion.     
    14.5. Although eBay will use reasonable efforts to ensure that all information relating to this Promotion ("Promotion Material") is accurate, eBay is not responsible for any problems or technical malfunctions of any communications network, online system or computer hardware or software failure that may affect eBay's operation of the Promotion or the Site, including without limitation the accuracy of any Promotion Material.   
  15. These Terms and Conditions are governed by the laws of England and Wales. Each party irrevocably agrees to the exclusive jurisdiction of the English courts over any claim or matter arising under these Terms and Conditions. 
  16. This Promotion is organised by eBay (UK) Limited (“eBay”), whose address is 1 More London Place, London, SE1 2AF, United Kingdom.