A programme that offers you peace of mind when you shop eligible parts.
You can return any eligible purchase without postage fees within 30 days.
Use the free return label to send back your purchases quickly and easily.
For most returns, your refund is issued as soon as the seller receives the item.
Go to your order details and select “Return this item.”
For eligible purchases, you’ll automatically receive a prepaid label.
Once the seller receives the item and processes the return, your refund is issued to your original payment method.
What is Easy & Free Returns?
It’s a programme that gives buyers free 30-day returns on eligible eBay Parts & Accessories listings on ebay.co.uk, making it easier to shop with confidence.
Which items qualify?
Eligible listings must meet all of the following criteria:
Which listings are excluded?
Easy & Free Returns does not apply to:
ATV
ATV > Batteries (263285)
ATV > EV > Batteries (263254)
ATV > EV > Battery & BMS Units (263257)
ATV > EV > Battery Management Systems (BMS) (263256)
ATV > Bonnets (263158)
ATV > Complete Engines (263378)
ATV > Seat Belts, Harnesses & Parts (263131)
ATV > Tires (263048)
ATV > Wheels & Tire Packages (263051)
ATV > Wheels (263049)
Car & Truck
Car > Airbags (177710)
Car > Auto Transmissions (171115)
Car > Manual Transmissions (171117)
Car > Batteries (179846)
Car > Bonnet panels (33646)
Car > Complete engines (33615)
Car > Door panels (33696)
Car > EV > Batteries, BMS & Fuel Cells (262094)
Car > EV > Batteries (177703)
Car > EV > Battery & BMS Units (262096)
Car > EV > Battery Management Systems (BMS) (262095)
Car > EV > Fuel Cells & Parts (262097)
Car > Other Wheel & Tire Parts (179684)
Car > Seat Belts & Parts (33725)
Car > Tires (179680)
Car > Wheels (179679)
Car > Wheels with Tyres (179681)
Car Tuning > Harnesses, Belts & Pads (72228)
Car Tuning > Performance Car Batteries (180410)
Car Tuning > Bonnets (180358)
Caravan & Campervan > Tyres (50071)
Caravan & Campervan > Wheels (261953)
Caravan & Campervan > Wheel & Tyre Packages (261954)
Commercial Truck Batteries (184845)
Engine Oils 179496
Go-Kart Batteries (180483)
Lorry/Truck > Complete Engines (184743)
Lorry/Truck > Bonnets (184804)
Lorry/Truck > Panels, Firings & Deflectors (184811)
Lorry/Truck > Tyres (184924)
Lorry/Truck > Wheels (184927)
Lorry/Truck > Other Wheels & Tyres (184928)
Motorcycle & Scooter
Motorcycle & Scooter > Batteries (49782)
Motorcycle & Scooter > EV > Batteries (263195)
Motorcycle & Scooter > EV > Battery & BMS Units (263198)
Motorcycle & Scooter > EV > Battery Management Systems (BMS) (263197)
Motorcycle & Scooter > Complete Engines (171108)
Motorcycle & Scooter > Other Wheel & Tyre Parts (21669)
Motorcycle & Scooter > Wheels & Rims (147699)
Motorcycle & Scooter > Wheels with Tyres (88533)
Other
Paints & Supplies (179421)
How long is the return window?
Eligible listings offer a minimum 30-day free returns window.
How do I start a return?
Go to your purchase history, select the item you want to return and choose “Return this item.” For eligible returns, you’ll get a return label as part of the usual process.
Do I pay for return postage?
No, return postage is free for buyers on eligible purchases.
What if my item doesn’t fit or isn’t as described?
Returns for items that don’t fit are covered by eBay Assured Fit where applicable, while items that aren’t as described are covered by eBay Money Back Guarantee.
When will I receive my refund?
Once the seller receives and processes your returned item, your refund will be issued to your original payment method in line with our usual process.
Can I return an item for any reason?
Eligible items under Easy & Free Returns can be returned free of charge if you change your mind within the seller’s return window. Other reasons such as an item not being as described or not fitting your vehicle, are covered by our existing policies like eBay Assured Fit or eBay Money Back Guarantee.
Where can I get more support?
Visit our help pages for more information about returns, refunds, eBay Money Back Guarantee and eBay Assured Fit.