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What is Feedback?

Feedback is made up of comments and ratings left by other eBay members you've bought from and sold to. These comments and ratings are valuable indicators of your reputation as a buyer or seller on eBay. They are included, along with an overall feedback score, in your Member Profile.

How it works
You'll receive:

  • +1 point to your feedback score for each positive comment and rating left for you.

  • 0 points to your feedback score for each neutral comment and rating left for you.

  • -1 point to your feedback score for each negative comment and rating left for you.

  • A feedback star once you have 10 or more comments and ratings left for you.

For example, Skippy 125 means that the eBay member with the User ID "Skippy" has received positive feedback from at least 125 other eBay members.

When to check it

Before you bid on an item, you can check the seller's Member Profile by clicking on the feedback score next to their User ID, or by searching for them in the Feedback Forum. Sellers may also want to view the Member Profiles of buyers to see how reliable they have been in other transactions.

Feedback Tips

  • Always leave feedback after a transaction so that other members may benefit from your experience.

  • Usually, a high feedback score and high positive feedback percentage is a good sign, but you should always check your seller/buyer's Member Profile for negative remarks.

  • Keep your Member Profile public--buyers may be wary of trading with someone with a private Member Profile.

  • Contact the seller/buyer to resolve any issues before leaving negative feedback.

  • You cannot remove feedback you've left, so be sure to make only fair and factual comments and give ratings that relate to a specific transaction.

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