Paying for items

Have you won or bought an item? Now that it's time to pay, our payment methods make it easy.

Solve a problem

Go to My eBay, and click Won on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is grey, you may need to make a payment or update your payment status.
Contact your seller if you have any questions about your payment status. In the listing, click Contact seller.
Go to PayPal and click Sign Up at the top of the page.
You can find answers to most PayPal questions by using the PayPal Help Centre. If you need additional assistance, contact PayPal customer service.
If you've had a problem with your purchase, we may be able to help with the eBay Money Back Guarantee.

Help topics


Paying for an eBay purchase
When you’re ready to make a payment, here’s what you need to know

How to pay for an item
How you pay for an item depends on the payment methods accepted by the seller. Find out the best way to pay for a particular item

Using the eBay shopping basket
Find out how the eBay shopping basket lets you pay for multiple items at once.

Choosing a payment method
Find out about how some payment options offer more protection than others

Paying for items with PayPal
Send online payments securely using a credit card or bank account

Paying with vouchers
Find out how to redeem your voucher

Using escrow services
An escrow service collects, holds and sends your payment to the seller

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Get help from other eBay members. Visit the Answer Centre to post a question.


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