Search Help pages
(Does not search for items or products)

When will my reports be updated?

  • Once subscribed, you'll receive your first report within 72 hours. This report will contain data from the previous calendar month or the month before that, depending on what day of the month your subscription started. Sales Reports Plus subscribers should note that the Sales by Category page may take a little longer to be available than other pages.

  • Subsequently, monthly reports will be available in the middle of the following month. For example, if you subscribe in November, your November report will be available in the middle of December. The current week report for Sales Reports Plus subscribers will be available on Thursday of the following week.

If you chose to receive email notifications, an email will be sent to you when your latest report is available. You can amend your notification preferences in My eBay:

Go to My eBay by clicking the My eBay button at the top of any eBay page. You may be asked to sign in.

  1. Click on the "eBay Preferences" link under "My Account" in the left-hand navigation.

  2. In the eBay Preferences view, click the "view/change" link next to notification preferences.

  3. Go to the "Legal and Other Emails" section and click the checkbox for "eBay Sales Reports Updates".

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.