Marketplace Policy Tutorial


This tutorial on eBay’s Marketplace Policy will help show you:

  • How you can be a good community member by making you aware of many of the “rules” with which we all need to comply

  • How you can best avoid breaching eBay policies

  • Why eBay has policies and why these rules make the marketplace a better place to trade

This tutorial has 37 questions and should take around 45 minutes to complete.

General overview of the policy

The purpose of the marketplace tutorial is to help you get a better understanding of the key “rules” of the marketplace, how to avoid unintended breaches and give you further perspective on how eBay approaches its policies.

Ensuring that everyone in the community abides by the rules ensures a level playing field for all members and in the long term ensures that eBay remains a safe place to trade.

This tutorial may not include all examples of policy breaches that can happen on eBay. It should, however, give you a good idea how to avoid breaches and what the consequences are should a breach occur; as the tutorial will also address frequently asked questions for key policy areas. When in doubt, please refer to the policy link at the bottom of the homepage.

The information in this tutorial should not be considered legal advice. If you have a specific question about whether your listing, item or feedback comment is legal, you should contact a lawyer.