Changes to funds availability
On or after February 4, 2025, eBay will typically make the sales proceeds of private sellers available after the order has been delivered or otherwise completed, unless subject to a hold. We’ll use the following criteria to determine when an item has been delivered:
- For tracked deliveries, funds will be available 2 calendar days after we receive confirmation from the tracked service that the delivery was successful
- For local collection, funds will be available after you exchange the 6 digit code or QR code with your buyer
- If the item includes Authenticity Guarantee, funds will be available after the item is successfully authenticated
- For items sent via Global Shipping Programme, funds will be available after the item is delivered to the UK shipping centre
- For untracked deliveries, or tracked deliveries when there is no delivery confirmation, funds will become available 14 calendar days from the order date
Funds will appear as Pending until the order is delivered and any applicable holds have been resolved. If we place a hold on your funds, it will usually be resolved within 30 days, but in rare circumstances it may take longer. You can use your Pending funds to buy postage labels and give refunds to the buyer.
To get your funds faster, we recommend using Simple Delivery or other eBay postage labels, which include tracking, and sending your order as soon as possible after the buyer pays.
For more information, please refer to the Payments Terms of Use.