What is Pay by Bank?
Pay by Bank is the easy, fast and secure way for you to pay. Pay by Bank hands you over to your selected bank provider to authenticate the payment—cutting out the need to enter long card details, reducing fraud from stolen or lost card details and creating a seamless and secure payment journey between you and your bank.
Why should I use Pay by Bank?
1. Easy: There’s no need to manually enter card information or account details, download an app or create an account. Pay by Bank directs you to your bank login to confirm the payment in just a few clicks, making the process quick and hassle-free.
2. Fast: When you use Pay by Bank, your money moves instantly. There are no delays waiting for your payments to be confirmed or refunds to arrive in your account.
3. Secure: Pay by Bank provides increased protection against fraud from stolen or lost card details. Payments are authenticated directly with your bank through a secure, read-only connection.
How does Pay by Bank work?
Pay by Bank is simple. All you need to do is select your bank from the list of providers, log in to your bank as usual and securely authorise the payment. That’s it!
Who provides Pay by Bank?
Pay by Bank is offered by TrueLayer Ltd. TrueLayer is the leading open banking provider in the UK. TrueLayer is authorised and regulated by the UK Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 and Electronic Money Regulations 2011 (Firm Reference Number: 901096) and uses bank-grade security and encryption to keep transactions safe.
How secure is Pay by Bank?
Pay by Bank is inherently secure as it uses bank-grade technology to authenticate your payment. This means that your bank login information is not shared with eBay or stored by us. We’ve partnered with TrueLayer, a Financial Conduct Authority (FCA)-approved provider, to securely connect to your bank and process your payment.
Will I still be protected by eBay’s Money Back Guarantee if I use Pay by Bank?
Pay by Bank purchases are eligible for eBay’s Money Back Guarantee, in line with the policy’s terms and conditions. If your item doesn’t arrive, arrives damaged, or doesn’t match the listing, you may be eligible for a refund.
How long do refunds take with Pay by Bank?
Refunds with Pay by Bank are typically processed instantly. You’ll also receive real-time confirmation once the refund is successfully issued.