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eBay Policies Overview

eBay's policies are rules and guidelines that create a safe and fair trading environment for all eBay members. To promote a safe trading environment, eBay enforces these rules and policies.

Your User Agreement is the most important eBay policy. All members are responsible for reviewing and understanding eBay’s policies and all applicable laws and regulations contained in this legal contract.

Trust and Safety Tutorials help you understand eBay’s rules and policies.

eBay's Rules and Policies are organised in the following categories:

eBay’s policies are intended to:

  • Support government laws and regulations

  • Minimise

  • Provide equal opportunity to all buyers and sellers

  • Protect intellectual property rights

  • Provide an enjoyable buying experience

  • Support the values of the eBay Community

Learning about eBay's policies will help you avoid breaking rules (including the law) and aid you in trading with reliable, trustworthy buyers and sellers.

Violations of policy may result in a range of actions including:

  • Listing cancellation

  • Limits on account privileges

  • Account suspension

  • Forfeit of eBay fees on cancelled listings

  • Loss of PowerSeller status

Note: You may contact eBay to report policy breaches by using the “Report” or “Contact Us” links found on most policy pages.

If you have received an email about your account being suspended, read the Suspended Account help.


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