Certified Refurbished

What is Certified Refurbished?

This is what the lifecycle of a Certified Refurbished product looks like, from being bought as brand new, to being sold as like-new.

Customer buys a brand new product

Product is returned with little or no damage

Product is expertly restored and vetted to work like-new

Product is sold as

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Approved by
manufacturer

Product is expertly restored and vetted to work like-new.

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12-month seller
guarantee

Sellers offer a minimum 12-month guarantee on Certified Refurbished items.

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eBay Money Back
Guarantee

Get your money back if your item doesn’t arrive or isn’t what was described.

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Free Mainland UK
delivery

Enjoy Certified Refurbished products without delivery charges.

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Get the brands you love for less

Save on products that have been certified by manufacturers or authorised partners to work like-new.

What’s in the box?

Certified Refurbished products delivered with everything you’d get with a new purchase.

Original or new accessories

New manuals

Original or new packaging

Like-new products.
Must-have brands.

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FAQs

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What makes an item Certified Refurbished?

Products in the Certified Refurbished program follow a strict set of seller standards and come with a minimum
12-month seller guarantee.

What is the difference between Certified Refurbished and Seller Refurbished?

Certified Refurbished items are in a pristine, like-new condition and are inspected, cleaned and refurbished by the
manufacturer or a manufacturer-approved vendor. Seller Refurbished items are inspected, cleaned, and repaired to full
working order by an eBay seller or third party. To review the full definitions of Certified Refurbished and Seller Refurbished, click here.

Who refurbishes Certified Refurbished items?

The manufacturer or a manufacturer-approved vendor inspects, cleans and refurbishes Certified Refurbished items.

Are Certified Refurbished items sanitised?

Yes. The manufacturer or a manufacturer-approved vendor thoroughly cleans the item to ensure it is in a pristine, like-new condition.

What if I'm not happy with my Certified Refurbished purchase?

Certified Refurbished items are backed by eBay's Money Back Guarantee. Click to learn more.

Sellers also offer a minimum 12-month guarantee on Certified Refurbished items. Learn more about seller guarantees.

What is the return policy for Certified Refurbished items?

You have 30 days to return a Certified Refurbished item. Learn more about eBay's hassle-free returns.

Certified Refurbished items are backed by eBay's Money Back Guarantee. Click to learn more.

Sellers also offer a minimum 12-month guarantee on Certified Refurbished items. Learn more about seller guarantees.

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Like-new items for less

What is Certified Refurbished?