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Refurbished.
Your new way to shop.

‘Refurbished’ items are items that have been professionally restored by qualified sellers.

Some products may only be a few months old and originally sold with a defect that has since been repaired. Others may have been well loved and traded in by a previous owner.

Shop Refurbished

Certified - Refurbished

The item is in pristine, like-new condition and backed by a one-year seller guarantee.

Excellent - Refurbished

The item shows no to minimal signs of use and backed by a one-year seller guarantee.

Very Good - Refurbished

The item shows minimal wear and backed by a one-year seller guarantee.

Good - Refurbished

The item shows moderate wear and backed by a one-year seller guarantee.

Why Refurbished?

A better question might be, why not? There are so many reasons to buy refurbished on eBay.

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Quality

Our products are rigorously screened and held up to our demanding performance standards. Because it’s not just the price that needs to work.

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Sustainability

Buying refurbished helps prolong the lifespan of a product, preventing it from going to landfill and reducing the environmental impact.

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Value

You can get a great deal when you buy refurbished. Depending on the age and condition of the device, you could save up to 30% vs. buying brand new.

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Choice

There is a huge range of refurbished products available on eBay—from popular and previously discontinued models, to great deals on new releases.

Customer buys a
brand new product

Product is returned with
little or no damage

Product is expertly
restored and vetted to
work like-new

Shop with confidence

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Approved by manufacturer

Product is expertly restored and vetted to work like-new.

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One-year seller guarantee

Sellers offer a minimum one-year guarantee on Certified Refurbished items.

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eBay Money Back Guarantee

Get your money back if your item doesn’t arrive or isn’t what was described.

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Free Delivery

Enjoy free Mainland UK delivery on all Certified Refurbished items.

Up to 30% off brands you love

Save with products that have been certified by manufacturers or authorized partners to work like-new.

Simba Logo Dyson Logo HP Logo Shark Logo GoPro Logo

Buy on your condition

Make your budget go further. Refurbished phones let you choose from multiple conditions so you can find what fits your needs best.

Certified - Refurbished

The item is in pristine, like-new condition and backed by a one-year seller guarantee.

Excellent - Refurbished

The item shows no to minimal signs of use and backed by a one-year seller guarantee.

Very Good - Refurbished

The item shows minimal wear and backed by a one-year seller guarantee.

Good - Refurbished

The item shows moderate wear and backed by a one-year seller guarantee.

Shop Refurbished Phones

Summary of conditions

Whatever you choose, shop with the confidence of knowing you made a great choice. Because it’s all backed by Seller Refurbished Guarantee.

Certified Excellent Very Good Good
Supplier Certified by manufacturer Quality-vetted sellers Quality-vetted sellers Quality-vetted sellers
Guarantee One-year seller guarantee One-year seller guarantee One-year seller guarantee One-year seller guarantee
Shipping Free to UK Mainland Free to UK Mainland Free to UK Mainland Free to UK Mainland
Returns 30 day free returns 30 day returns 30 day returns 30 day returns
Appearance Like-new No to minimal signs
of use.
Light body scratches. Moderate body
scratches.
Battery Life Like-new Minimum 85% Minimum 80% Minimum 80%
Functionality 100% fully functional 100% fully functional 100% fully functional 100% fully functional

Certified

Supplier Certified by manufacturer

Guarantee One-year seller guarantee

Shipping Free to UK Mainland

Returns 30 day free returns

Appearance Like-new

Battery Life Like-new

Functionality 100% fully functional

Excellent

Supplier Quality-vetted sellers

Guarantee One-year seller guarantee

Shipping Free to UK Mainland

Returns 30 day returns

Appearance No to minimal signs of use.

Battery Life Minimum 85%

Functionality 100% fully functional

Very Good

Supplier Quality-vetted sellers

Guarantee One-year seller guarantee

Shipping Free to UK Mainland

Returns 30 day returns

Appearance Moderate body scratches.

Battery Life Minimum 80%

Functionality 100% fully functional

Good

Supplier Quality-vetted sellers

Guarantee One-year seller guarantee

Shipping Free to UK Mainland

Returns 30 day returns

Appearance No to minimal signs of use.

Battery Life Minimum 80%

Functionality 100% fully functional

FAQs

In case you were wondering

Who refurbishes the items?

A refurbished mobile phone (graded “Excellent”, “Very Good” or “Good”) has been professionally refurbished, tested, inspected and cleaned by a vetted eBay seller.

How will the item be packaged?

Refurbished phones may come in plain or seller-branded packaging, including accessories such as charging cable and a SIM PIN as a minimum. Check the seller's listing for full details on what to expect.

What if I'm not happy with my Refurbished purchase?

Refurbished items are backed by the eBay Money Back Guarantee. Click to learn more.

Sellers also offer a minimum one-year guarantee on refurbished items. Learn more about seller guarantees.

What is the return policy for Refurbished items?

You have 30 days to return a refurbished item. Learn more about eBay's hassle-free returns.

Refurbished items are backed by eBay's Money Back Guarantee. Click to learn more.

Sellers also offer a minimum one-year guarantee on Certified Refurbished items. Learn more about seller guarantees.

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