Refurbished on eBay

Up to 50% off your favourite brands with Refurbished

The pocket and planet-friendly way to upgrade.

Shop Refurbished

Built-in peace of mind

  • Quality sellers

    Refurbished sellers meet rigorous standards and are continuously monitored.

  • One-year seller guarantee

    Get extra peace of mind with a minimum 12-month seller guarantee on all refurb items.

    Find out more

  • eBay Money Back Guarantee

    Get your money back if your item doesn’t arrive or isn’t as described.

    Find out more
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How it works

Products may be a couple of months old in pristine condition, had any defect repaired, or pre-loved and traded in.

  • 1

    Refurbished by experts

    Products are repaired or reconditioned to 100% functionality by vetted sellers or the manufacturer.

  • 2

    Multi-point inspections

    Every product goes through extensive testing to make sure it meets the highest standards per condition.

  • 3

    Listed by condition

    Products are assigned a condition (Certified, Excellent, Good, Very Good), so you know exactly what you’re getting.

  • 4

    Free UK mainland delivery

    All refurbished items come with free delivery across mainland UK.

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Compare conditions

All products are expertly refurbished, 100% functional and come with a one-year seller guarantee.

Certified

Pristine, like-new product that was refurbished by the manufacturer or a manufacturer-approved vendor.

Excellent

No to minimal wear, refurbished by quality-vetted sellers.

Very Good

Slight wear, refurbished by quality-vetted sellers.

Good

Moderate wear, refurbished by quality-vetted sellers.

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Why refurbished is better than new

Refurbished phone

Thanks to our customers buying refurbished tech in 2022, tonnes of emissions and waste were avoided.

We saved 13,000 tonnes of greenhouse emissions, which is equivalent to 200,000 new phones.

Plus over 400,000 kg of waste was saved, the same weight of over 3.4 million phones of being made.

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FAQs

In case you were wondering

What is the 12-month seller guarantee and how might I make a claim?

All Refurbished items come with a minimum 12-month guarantee. The guarantee covers any defects in functionality.

Once your order has been confirmed, the seller will send you a separate email with details of the seller guarantee, what the guarantee covers and their contact information. Alternatively, this information will be included in the parcel when the item is sent to you.

Please make sure you hold on to this information for the duration of the guarantee.

To make a claim with the seller under the seller guarantee, please refer to the guarantee information that the seller sent when you purchased the item. They may have sent it via email or included it in the parcel. That includes all the details of the guarantee, including how to contact the seller and make a claim.

Consumers have statutory rights in relation to goods. The seller guarantee and eBay Money Back Guarantee do not affect your statutory rights.

What is eBay Money Back Guarantee Protection?

Your refurbished purchase is protected by our eBay Money Back Guarantee for 30 days from the delivery date in case your item doesn’t arrive or wasn’t what was described.

You can report a missing item or request a return from your Purchase History. If the seller doesn’t resolve your issue, you can ask us to intervene and help, and we’ll resolve the case.

For full terms and conditions, read our eBay Money Back Guarantee policy.

Who refurbishes the items?

Certified Refurbished items are refurbished by the manufacturer or manufacturer-approved vendor. Excellent, Very Good and Good condition items are refurbished by quality-vetted eBay sellers.

Are Refurbished items sanitised?

Yes. The seller thoroughly cleans the item during the refurbishment process.

Is shopping Refurbished friendly to the environment?

Buying refurbished instead of new helps prolong the lifespan of a product, preventing it from going to landfill and reducing the environmental impact.

How will the item be packaged?

Refurbished products may come in original, plain or seller-branded packaging depending on the item you are purchasing. Check the seller’s listing for full details on what to expect.

Do Refurbished items come with accessories?

Yes. Refurbished items will come with original or new generic accessories, where applicable. Check the seller’s listing for full details of what to expect.

What if I'm not happy with my Refurbished purchase?

Refurbished items are backed by the eBay Money Back Guarantee. Click to learn more.

Sellers also offer a minimum 12-month guarantee on Refurbished items. Learn more about seller guarantees.

What is the return policy for Refurbished items?

You have 30 days to return a refurbished item. Learn more about eBay's hassle-free returns.

Refurbished items are backed by eBay's Money Back Guarantee. Click to learn more.

Sellers also offer a minimum 12-month guarantee on Refurbished items. Learn more about seller guarantees.