Terms and Conditions

Authenticity Guarantee Handbags

The Authenticity Guarantee service for Handbags (“Authenticity Guarantee” or “Authenticity Guarantee for Handbags”) makes inspection and authentication services (“Services”) mandatory for certain items sold on eBay.co.uk which are £200 GBP or more.  From end of April 2026, for eligible items sold on eBay.co.uk between £0.01 and £199.99 GBP inclusive, Authenticity Guarantee is available as an optional, add-on service and is not mandatory. These Authenticity Guarantee Terms and Conditions (“Terms”) apply to the Authenticity Guarantee service for Handbags and Authenticity Guarantee Eligible Items detailed below sold and purchased on eBay.co.uk and sets out the terms on which eBay offers you access to and use of the Authenticity Guarantee service for Handbags.

1. Applicability of eBay User Agreement.

The eBay.co.uk User Agreement, eBay's User Privacy Notice and all policies posted on our sites (collectively, and as the same may be amended from time to time, “eBay's Policies”) apply in addition to these Terms.

2. Applicability of eBay's Money Back Guarantee.

eBay's Money Back Guarantee covers items returned within the seller's return window and items that satisfy the eligibility requirements and are not received, are not as described or that arrive damaged. Learn more about eBay Money Back Guarantee.

3. Description of the Authenticity Guarantee Service.

Upon the purchase of an Eligible Item (description in Section 6(a) below) on eBay.co.uk, the buyer automatically instructs eBay to initiate the Services. The item is then posted by the seller directly to an authentication facility for careful inspection of the item for authenticity and accuracy against the item listing. Upon confirmation of the item's authenticity by authenticators, it is properly packaged and securely posted to the buyer. If the item's authenticity cannot be verified or the item is significantly not as described, a refund is issued to the buyer.

4. Description of the Services.

The Services are provided by our authentication team ("Authenticators") for Eligible Items purchased and delivered within the United Kingdom. Authenticators will inspect the item within two (2) business days of receipt at the facility and the authenticated item will then be sent to the buyer. This check will include inspection of the item  for authenticity, and for accuracy against the item listing.

By purchasing an Eligible Item, you agree and acknowledge that you instruct eBay to direct the seller to send the Eligible Item to the Authenticators to perform the Services. By listing an Eligible Item for sale you agree and acknowledge that eBay will require you to send the Eligible Item to the Authenticators to perform the Services in accordance with the buyer's instructions. More information about the Authenticators and Services may be found here.

5. Authenticity Guarantee Programme Fees.

The Authentication Services are provided at no cost to sellers and buyers for Authenticity Guarantee Eligible Items that are bought or sold on eBay.co.uk at a price of £200 or more. The Authentication Services may be purchased for a fee of £20.00 to buyers as an add-on for Eligible Items bought on eBay.co.uk. From end of April 2026, it can be purchased for Eligible Items priced between £0.01 and £199.99 inclusive.eBay reserves the right to institute, alter, or amend fees or costs associated with the Authentication Services, at any time and at eBay’s sole discretion. Authenticity Guarantee fees and any applicable taxes for the optional add-on Authenticity Guarantee Service are not refundable for change-of-mind returns initiated by buyers after passing Authentication Services.Please note that your statutory rights are unaffected. If, for example, the purchase does not pass the Authentication Services, the fees will be refunded to the buyer in full.

6. Eligibility.

a. Item Eligibility.

Only selected listings on eBay.co.uk are eligible for the Service. eBay may amend the eligibility requirements for Eligible Items, including, but not limited to category, and/or value of items and/or transactions. Although only selected items are eligible at the current time, the Authenticity Guarantee will be rapidly expanding. Items where the Authenticity Guarantee is mandatory will display a blue tick on the listing. Eligible Items must satisfy the following conditions:

  1. Brands: A Bathing Ape, A.S.98, Adidas, Aeyde, Aries, Alden, Alexander McQueen, Alexander Wang, Allen Edmonds, AllSaints, Alpha Industries, Altra, American Hat Company, American Optical, AMI, Amiri, and Wander, AND1, Anderson Bean, Android Homme, Anine Bing, Anti Social Social Club, Anuschka, Anya Hindmarch, Aquatalia, Aquazzura, Arc’teryx, Ariat, Armani Exchange, ASICS, Aspinal of London, Atmos, Aviator Nation, Axel Arigato, B.B. Simon, Ba&sh, Balenciaga, Balmain, Barbour, BE&D, Bellville Sassoon, Belstaff, Berghaus, Blackmeans, Blundstone, Boglioli, Borsalino, Bottega Veneta, Brighton, Brunello Cucinelli, Burberry, Buscemi, Bvlgari, C.P. Company, Campomaggi, Canada Goose, Carhartt, Carhartt WIP, Carrera, Caterpillar, Cazal, Celine, Chanel, Chippewa, Chloé, Chopard, Christian Louboutin, Chrome Hearts, Church's, Clare V., CO, Coach, Comme des Garçons, Common Projects, Converse, Corral Boots, Costa Del Mar, Crocs, Cult Gaia, Dan Post, Dansko, Delvaux, DeMellier, Diadora, Diesel, Dior, Disney, Dita, Dolce & Gabbana, Double D Ranch, Dragon Diffusion, Dsquared2, Duckfeet, Dunhill, Duran Lantink, Durango Boots, Eileen Fisher, Emporio Armani, Ermenegildo Zegna, Eskandar, Fear of God, Fendi, Fila, Filling Pieces, Filson, Flore Flore, Florsheim, FOX'S, Frame, Freebird, Fusalp, G/FORE, Gargoyles, Garrett Leight, Georgia Boot, Ghurka, Giambattista Valli, Gieves & Hawkes, Giuseppe Zanotti, Givenchy, Golden Goose, Golf Wang, Goorin Bros., Goyard, Gucci, Hackett, Harrington, Hartmann, Harveys, Helen Kaminski, Helmut Lang, Hender Scheme, Hermès, Herno, Hobo, Hogan, HOKA, Hugo Boss, Hunza G, Irish Setter, Isabel Marant, Issey Miyake, Jacquemus, Jeremy Scott, Jil Sander, Jimmy Choo, JNCO, John Fluevog, John Geiger, John Lobb, Joseph, Judith Leiber, Junya Watanabe, Justin Boots, JW Anderson, K-Swiss, KangaROOS, Kapital, Karen Millen, Karl Lagerfeld, Kate Spade, Kenetrek, Kenzo, Kith, L.K. Bennett, L’Agence, La Canadienne, Lacoste, Lafayette 148 New York, Lane Boots, Lanvin, Lauren Ralph Lauren, Le Coq Sportif, LESET, Levi’s, Li-Ning, Lilly Pulitzer, Linda Farrow, Loeffler Randall, Loewe, Loro Piana, Los Altos Boots, Louis Vuitton, Loungefly, LoveShackFancy, Lowa, Lucchese, Lulu Guinness, Mackage, Magnanni, Maison Margiela, Maje, Mallet, Marc Cain, Marc Cain Sports, Marc Jacobs, Mark Cross, Marni, Mary Frances, Matsuda, Maui Jim, Max Mara, MCM, McQ, Melin, Mezlan, Michael Kors, Milwaukee Leather, Mission Workshop, Mitchell & Ness, Miu Miu, Mizuno, Moncler, Montblanc, Moon Boot, Moschino, Moscot, Mother, Mulberry, Mykita, Nadine Merabi, Needles, Neighborhood, New Balance, Nike, Nili Lotan, Off-White, Old Gringo, Oliver Peoples, On, Onitsuka Tiger, Oscar de la Renta, Palace, Palm Angels, Parke, Patagonia, Patricia Nash, Patta, Paul & Shark, Paul Green, Paul Smith, Pelle Pelle, Pendleton, Perfect Moment, Persol, Peter Millar, Philipp Plein, Polène, Polo Ralph Lauren, Porsche Design, Prada, Proenza Schouler, PS by Paul Smith, Puma, Rab, Rabanne, Raf Simons, Randolph Engineering, REDValentino, Red Wing, Redback, Reebok, Reformation, Reiss, Resistol, Revo, Rhude, Rick Owens, Rixo, ROA, Rock Revival, Rocky, ROTATE Birger Christensen, Russell Moccasin, Sacai, Saddleback Leather Company, Saint Laurent, Salomon, Salvatore Ferragamo, Santoni, SAS, Saucony, Schott, Serengeti, Sézane, Silhouette, Skechers, Sleeper, Smith, Smythson, Sonra, Sophia Webster, SpiritHoods, Sports Specialties, Sprayground, Spy+, Stefano Ricci, Stella McCartney, Stetson, Stone Island, Stubbs & Wootton, Studio Nicholson, Stüssy, Suicoke, Suitsupply, Supreme, Swarovski, Tadashi Shoji, Ted Baker, The Frankie Shop, The North Face, The Row, Thorogood, Tieks, Timbuk2, Toast, Tod’s, Todd Snyder, Tom Bihn, Tom Ford, Tony Lama, Tory Burch, Trapstar, Twisted X, Ulla Johnson, Undefeated, Under Armour, Undercover, Valentino, Van Cleef & Arpels, Vans, Veja, Versace, Versace Jeans Couture, Vetements, Viberg, Vibram, Victoria’s Secret, Visvim, Vivienne Westwood, Vivobarefoot, Vuarnet, Weekend Max Mara, Wesco, Wolverine, Wrangler, WTAPS, Y-3, Yeezy, Yohji Yamamoto, Yoshida & Co., Yves Saint Laurent, Zimmermann.
  2. Sold Price: Sold Price: From end of April 2026, £0.01 up to £199,99, exclusive of postage, for the add-on service, and £200 and over, exclusive of postage, for the mandatory service.
  3. Condition: New and Pre-owned UK items.
  4. Categories:Women’s Bags & Handbags, Men’s Bags, Clothing, Shoes & Accessories [11450] > Women [260010] > Women's Bags & Handbags [169291]Clothing, Shoes & Accessories [11450] > Men [260012] > Men's Accessories [4250] > Bags [52357]
  5. Items which have hot stamping of initials or initialling using another method, such as embroidery, may be eligible for Authenticity Guarantee where such stamping or other initialling method is high quality only and the relevant Brand (see above) offers such stamping or other initialling method.

The following items are not eligible for Authenticity Guarantee:

  1. Items not bearing the Authenticity Guarantee badge;
  2. Bags listed in categories not named above
  3. Miscategorised items, e.g. other types of items that are not eligible but are listed in eligible categories;
  4. Customised/personalised items (e.g. all other hot stamping or initialling method not outlined above)
  5. Items purchased using an offline payment method;
  6. Items received for free from a brand as part of a promotion;
  7. Items purchased from a sample sale where resale of the item was specifically prohibited;
  8. Listings that offer local pickup are not excluded from Authenticity Guarantee, but will be excluded if a buyer chooses this option at checkout;
  9. Items posted to P.O. Boxes, including third party shipping and BFPO boxes;
  10. Items in breach of the Prohibited Items policy.

b. Ineligible items will not be authenticated.

c. The optional Authenticity Guarantee add-on service is not available for eBay Live items.

d. Country Eligibility.

The Authenticity Guarantee service on ebay.co.uk is available for buyers with a delivery address in the United Kingdom or Channel Islands, and the item must also be listed from a UK location on ebay.co.uk. eBay reserves the right to expand or limit the countries eligible for Authenticity Guarantee or the Services at any time, in its sole discretion, with or without notice.

7. Party Roles.

a. Your Role as Seller.

By listing an Eligible Item for sale on the eBay platform, you agree and acknowledge that eBay will require you to send the Eligible Item to the Authenticators to perform the Services in accordance with the buyer's instructions and you authorise its inspection by the Authenticators subsequent to its purchase.

Upon purchase, you are required to post the Eligible Item, using an appropriate  delivery service, to a facility located within the United Kingdom, as directed by eBay. Items cannot be dropped off or delivered to the facility in person. Items must be sent to the facility individually unless part of a multi-item order. The cost of postage to the Authenticators is not covered by eBay.

You acknowledge and agree that if the Authenticators cannot verify an item's authenticity, a refund will be issued to the buyer and you shall cooperate with removing the item from marketplace circulation.

b. Your Role as Buyer.

By purchasing an Eligible Item on the eBay platform, you instruct eBay to direct the seller to send the Eligible Item to the Authenticators to perform the Services. You acknowledge and agree to inspection of the Eligible Item by the Authenticators prior to your receipt of the Eligible Item. In addition, if a return is requested, you acknowledge and agree to post the Eligible Item using the return postage label provided by eBay to the Authenticators and the inspection of the Eligible Item before the return is processed or a refund is issued.

c. Circumvention of Buyer and Seller Requirements.

If buyer or seller circumvent or do not comply with Sections 7.a or 7.b of these Terms, or if buyer or seller violate or are found to be non-compliant with the Terms, eBay reserves the right to take immediate action such as, but not limited to, account restriction or suspension.

8. Data Privacy.

eBay's collection and processing of personal information in connection with the Authenticity Guarantee service is governed by the User Privacy Notice that applies to your use of the eBay.co.uk website or, as applicable, another eBay international site. For items purchased that qualify for the Authenticity Guarantee service, eBay will share your order information, including but not limited to your name, address, email address, and telephone number, with the Authenticators in order to perform the Services. By selling or purchasing an Eligible Item, you direct eBay to provide this order information to its affiliates, service providers, and other third parties (such as postage carriers and revenue authorities) as necessary to perform the Services.

9. Lost, Damaged, or Items Not Delivered.

Items that are lost or damaged during the Authenticity Guarantee process are protected by eBay's Money Back Guarantee, subject to the eBay's Money Back Guarantee guidelines. eBay assumes the delivery risk from the Authenticators to the buyer and any items lost or damaged at the Authentication facility. Items that are undeliverable or otherwise unclaimed after thirty (30) days will be considered abandoned and eBay reserves the right to donate or otherwise dispose of the item in our sole and absolute discretion.

10. Service Updates and Discontinuation.

eBay has the right to amend, suspend temporarily, and/or discontinue permanently, the Authenticity Guarantee.