We’re here to help you if you believe an item to be counterfeit.
We invest significant resources into creating a safer marketplace for our users. This means that in the vast majority of cases the authenticity of items purchased through eBay shouldn’t be an issue.
If you believe that the item you purchased is counterfeit, or doesn’t match its listing description you may be covered by the eBay Buyer Protection Policy.
We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. We’re here to help if you have problems.